FAQs

FAQ

NINAU HOU

Pehea ʻoe i ke kumu kūʻai?

Hiki ke hoʻololi i kā mākou mau kumukūʻai ma muli o ka lako a me nā kumu mākeke ʻē aʻe.E hoʻouna mākou iā ʻoe i kahi papa inoa o nā kumukūʻai hou i ka manawa e hoʻokaʻaʻike mai iā mākou no ka ʻike hou aku.

Loaʻa iā ʻoe kahi helu kauoha liʻiliʻi?

ʻAe, koi mākou i nā kauoha honua āpau e hoʻomau i ka nui o nā kauoha liʻiliʻi.Inā ʻoe e ʻimi nei e kūʻai hou aku akā i nā mea liʻiliʻi loa, paipai mākou iā ʻoe e nānā i kā mākou pūnaewele

Hiki iā ʻoe ke hāʻawi i nā palapala pili?

ʻAe, hiki iā mākou ke hāʻawi i ka hapa nui o nā palapala me nā palapala hōʻoia o ka nānā ʻana / Conformance;Inikua;Pono ke kumu, a me nā palapala hoʻoili ʻē aʻe.

He aha ka manawa alakaʻi maʻamau?

No nā laʻana, ʻo ka manawa alakaʻi ma kahi o 7 mau lā.No ka hana nui, ʻo ka manawa alakaʻi he 20-30 mau lā ma hope o ka loaʻa ʻana o ka uku waihona.E lilo nā manawa alakaʻi i ka manawa (1) loaʻa iā mākou kāu waihona, a (2) loaʻa iā mākou kāu ʻae hope no kāu huahana.Inā ʻaʻole hana kā mākou mau manawa alakaʻi me kāu palena manawa, e ʻoluʻolu e hele i kāu mau koi me kāu kūʻai.Ma nā hihia a pau e ho'āʻo mākou e hoʻokō i kāu mau pono.I ka hapanui o nā hihia, hiki iā mākou ke hana pēlā.

He aha nā ʻano hana uku āu e ʻae ai?

Hiki iā ʻoe ke uku i kā mākou waihona kālā, Western Union a i ʻole PayPal:
30% waiho ma mua, 70% koena i ke kope o B/L.

Loaʻa iā ʻoe kahi palapala hōʻoia huahana?

ʻO kā mākou mau mea a me ka hana ʻana aia ma lalo o ka palapala hōʻoia.ʻO kā mākou kuleana e hoʻoponopono i nā pilikia a pau a hōʻoluʻolu i kā mākou mea kūʻai.

Aia kekahi hōʻoia no ka lawe ʻana i ka palekana?

ʻAe, hoʻopili mau mākou i kā mākou waiwai i nā mea kiʻekiʻe.Hoʻohana pū mākou i ka hoʻopili pōʻino kūikawā no nā waiwai pōʻino a koho i nā mea hoʻopaʻa anu i hōʻoia ʻia no nā mea pili i ka wela.Hiki ke loaʻa kahi uku hou aʻe i nā mea hoʻopili kūikawā a me nā koi paʻi maʻamau.

Pehea e pili ana i nā uku hoʻouna?

ʻO ka uku hoʻouna e pili ana i ke ala āu e koho ai e kiʻi i nā waiwai.ʻO Express ka mea maʻamau ke ala maikaʻi loa akā pipiʻi.ʻO Seafreight ka hopena maikaʻi loa no nā kauoha nui.Hiki ke hāʻawi ʻia nā kumukūʻai ukana pololei ke loaʻa iā mākou nā kikoʻī o ka nui, ke kaumaha a me ke ala o ka lawe ʻana.E ʻoluʻolu e kelepona mai iā mākou no ka ʻike hou aku.